Blue Moves - Terms & Conditions

Terms & Conditions

By booking or using the services of Blue Moves, you agree to the following terms and conditions:


  • 1. Acceptance of Terms

    By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service, our Privacy Policy, and our Data Deletion Policy.

    If you do not agree with these terms, please discontinue the use of our services.


  • 2. Use of Services

    You agree to use our website, communication channels, and services only for lawful purposes.

    You must not:

    ● Send spam or unsolicited communications.

    ● Use abusive, offensive, defamatory, or harmful language.

    ● Attempt to gain unauthorized access to our systems.

    ● Interfere with or disrupt our services or security mechanisms.

    ● Use our services for any unlawful or fraudulent activity.

    Any misuse may result in the suspension or termination of access to our services.


  • 3. Quotes and Bookings

    ● All quotations provided through our website, email, WhatsApp, or any other communication channel are subject to availability, vehicle category, supplier availability, pricing changes, and final confirmation.

    ● Quotes may be revised based on updated travel requirements, itinerary changes, or customer requests. All revisions will be recorded and communicated to you.

    ● A booking is considered confirmed only after receipt of the applicable advance payment or full payment, in accordance with our booking policies.

    ● Additional terms relating to transport services, cancellations, billing, tolls, waiting charges, chauffeur conduct, and other service-specific conditions are governed by our Terms & Conditions document.


  • 4. WhatsApp Communications

    By providing your phone number and opting in, you consent to receive communications from Blue Moves through the WhatsApp Business Platform.

    These communications may include:

    ● Quotations and pricing information.

    ● Booking confirmations.

    ● Travel reminders and updates.

    ● Customer support responses.

    ● Promotional campaigns and marketing communications.

    ● Service announcements.

    You may opt out of promotional WhatsApp communications at any time by replying "STOP" or by contacting our support team.

    Standard messaging and data charges may apply as determined by your mobile service provider.


  • 5. Email Communications

    By submitting an enquiry, quotation request, or booking through our website or other communication channels, you consent to receive email communications from Blue Moves, including:

    ● Quotations.

    ● Booking confirmations.

    ● Payment reminders.

    ● Travel updates.

    ● Customer service communications.

    ● Promotional offers and newsletters.

    You may unsubscribe from promotional emails at any time by contacting our support team or by using the unsubscribe option provided where applicable.

    Transactional emails relating to active bookings or legal obligations may continue to be sent where necessary.


  • 6. Intellectual Property

    All content available on our website and digital platforms, including but not limited to text, graphics, logos, icons, images, software, designs, branding, and other materials, is the property of Blue Moves or its licensors and is protected under applicable intellectual property laws.

    No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without our prior written permission.


  • 7. Limitation of Liability

    To the maximum extent permitted by applicable law, Blue Moves shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

    ● Use or inability to use our services.

    ● Delays caused by third-party service providers.

    ● Communication interruptions.

    ● Technical failures.

    ● Force majeure events.

    For detailed provisions relating specifically to transportation services, cancellations, delays, vehicle breakdowns, insurance, customer responsibilities, and operational policies, please refer to our Terms & Conditions document.


  • 8. Privacy and Data Protection

    We are committed to protecting your privacy and handling your personal information responsibly.

    For more information regarding the collection, processing, storage, and protection of your personal data, please refer to our:

    ● Privacy Policy

    ● Data Deletion Policy

    These documents form an integral part of these Terms of Service.


  • 9. Modifications

    We reserve the right to modify or update these Terms of Service at any time.
    Updated versions will become effective immediately upon publication on our website unless otherwise stated.
    Your continued use of our services after any modification constitutes your acceptance of the revised Terms of Service.


  • 10. Governing Law

    These Terms of Service shall be governed by and construed in accordance with the laws of India.
    Any dispute arising out of or relating to these Terms of Service or the use of our services shall be subject to the exclusive jurisdiction of the competent courts located in Ghaziabad, Uttar Pradesh, India.


  • Contact Information

    If you have any questions regarding these Terms of Service, please contact us:

    Business Name: Blue Sapphire Enterprises

    Brand Name: Blue Moves

    Email: info@bluemoves.in

    Phone: +91 9711562345

    Address: P-603, Officer City-1, Raj Nagar Extension, Ghaziabad, Uttar Pradesh – 201017

    Our team is committed to providing timely assistance and ensuring a smooth, transparent, and professional experience for all our customers

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